As the COVID-19 pandemic spread around the world to a degree that has not happened in over 100 years, every organization from global corporations to small local businesses to independent ‘gig economy’ contractors became embroiled in a new reality of shutdowns, social distancing, economic uncertainty and remote work.
Perhaps no business leader has been more critical to preparedness and ongoing operations than Human Resources (HR) professionals. During a crisis like this, HR is to business as nurses are to a hospital: the first responders stabilizing the situation, coordinating continued care, taking the steps necessary to minimize damage and ensuring a healthy future. After all, this pandemic affects people - not our products, or our buildings, or the computer networks. It is the people who must learn new ways of working, handle home-schooling for their children, worry about themselves or their loved ones becoming ill, be concerned about business impacts, layoffs, and reductions, watch their savings be depleted, and be ready for what comes next as we emerge from this crisis.